Company Overview

Resource Automotive History

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Past, Present and Future
Founded in 1964 as Pat Ryan and Associates, Resource Automotive has a 45-year legacy that includes virtually introducing the F&I profit center to the industry.

Resource Automotive and its sister companies are the administrators of mechanical repair agreement products and other services for automobile dealers of new and pre-owned cars and trucks throughout the United States. Our mechanical repair agreements are approved for financing by the captive finance arms of all automotive manufacturers as well as all major banks across the country.
Resource Dealer Group, First Extended, Resource Automotive Solutions, and other companies were created and acquired by Resource Automotive to form the foundation of a tradition of excellence in the automotive warranty business. By bringing together the industry's most respected companies under one umbrella, we have created a unique combination of resources to address client's specific profit and asset accumulation objectives.

Resource Automotive provides branded and private label insurance and non-insurance products, as well as specialized programs through or to automotive dealerships and dealership consolidators, vehicle distributors, manufacturers, and maintenance and repair centers. Dealership products are distributed both by employees and through independent agents. Resource Automotive also provides products and programs through financial institutions, the Internet and alternative distribution channels.

Resource Automotive provides retail automotive dealerships with a full range of participation options, from direct to reinsured. First Extended specializes in the dealer obligor, or self insured business model.

Resource Automotive timeline:

1964
Patrick G. Ryan forms Pat Ryan & Associates, pioneering the sale of insurance products and warranties sold through automobile dealerships.
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alt 1964
Introduction of the Finance and Insurance Profit Center.
       
1967
Pat Ryan and Associates transforms from a regional company to a national distribution organization.
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    alt 1969
National Alliance formed with Ford Motor Credit.
1971
Introduction of participation programs through reinsurance.
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    alt 1978
Introduction of the first independent insured service contract program.
1982
Pat Ryan and Associates is now a subsidiary of Ryan Insurance Group. Ryan Insurance Group merges with Combined International Corporation. Patrick Ryan becomes the president and chief executive officer.
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1987
Shareholders approve new company name and stock symbol, Aon Corporation (NYSE: AOC). Aon name is Gaelic and signifies "oneness" and "unity".
alt alt 1987
Ryan Insurance Group forms national alliance with Chrysler Financial.
       
    alt 1992
Ryan Insurance Group acquires Singer Group and Key Royal training companies.
1993
Ryan Insurance awarded retail training agreement to facilitate Chrysler customer satisfaction programs.
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    alt 1994
Ryan Insurance Group expands training competencies to include fixed and variable operations.
1996
Ryan Insurance Group becomes Resource Dealer Group.
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    alt 1997
RDG Introduced "Positioning to Win" concepts supported by comprehensive "Best Practices Training."
1998
RDG completes comprehensive, exclusive relationship with AutoNation and United Auto Group.
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    alt 1999
RDG introduces customer-centric, menu-based selling format.
2000
RDG completes comprehensive relationships with Sonic Automotive Group and Asbury Automotive Group.
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    alt 2001
Aon Warranty Group acquires First Extended Corporation.
       
       
2002
Resource Automotive name given to represent all of Aon Warranty Group's automotive entities.
alt alt 2002
Resource Automotive awarded largest retail training contract in Honda's history (EXCEL).
       
2003
Formation of Resource Automotive.
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  alt 2004
Introduction of ResourceVIP.
       
2006
Launch of LUXCARE.
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Acquisition by Onex, The Warranty Group is formed.
       
2008
Launch of Kia KDEP (Kia Dealer Excellence Program).
alt alt 2008
Launch of DriverPlus customer retention program.
       
2010
Launch of QCertified.com.
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  alt 2014
The Warranty Group is acquired by TPG.

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