The Warranty Group - comprehensive home warranty solution

Service contracts
Resource Automotive's financial services products, including service contracts and extended warranty plans, are available through a specialized distribution channel to auto, marine, motorcycle, ATV, recreational, and other powersport vehicle distributors and manufacturers. In addition, the National Accounts team has unique expertise partnering with consolidators, remarketers, affinity groups, financial institutions, and third party administrators to distribute a wide range of automotive financial products including service contracts, GAP, prepaid maintenance and theft protection programs. Each program is custom-designed to meet the desired revenue and customer retention outcomes.

With the flexibility to blend with a wide range of services and benefits, each automotive service contract program offers turnkey implementation and the choice of various participation options in response to changing market conditions and opportunities.

Our current clients include many leading manufacturers and most of the country's largest retailers. With a commitment to delivering sustainable, competitive, and leading edge solutions, National Accounts delivers the products, processes, and personnel to assure success.

GAP
Few things can be more devastating to a motorist than experiencing a total vehicle loss. Our Guaranteed Asset Protection (GAP) program gives your customers security knowing that if a retail installment sales contract or lease contract ends because of a total loss or unrecovered automobile theft, they may be eligible for benefits.

GAP provides coverage to your customers as an insurance product or as a waiver to their retail installment sales contract or lease contract as dictated by state laws. GAP pays the difference between the amount the customer owes the lender and the value of the vehicle as determined by the physical damage carrier or the NADA retail value of the vehicle, whichever is greater.

With today's high demand for credit protection, GAP is a vital component in your aftersale offerings.

Certified pre-owned
In the world of warranties and service contracts for used vehicles, certified pre-owned programs are driving more sales every day. While OEM programs are effective, their cost/benefit ratios don't always measure up. QCertified was developed with the input of dealers wanting more control over the process and pricing of their CPO vehicles.

Utilizing a turnkey approach, Resource Automotive software provides window stickers, FTC Buyer's Guides and vehicle brochures. Five program options are available with our "5-Star" package being the most extensive program, covering all new and used vehicles. All QCertified programs feature an automated fulfillment process. Some of the many benefits available with QCertified packages are emergency roadside assistance, trip interruption, tire hazard, and rental.

If additional gross profit and enhanced customer loyalty are on your radar, QCertified can make it happen.

Prepaid maintenance
Prepaid maintenance programs assure that your customers' vehicles are well maintained and that they return to you for service, driving your critical customer pay revenue. In addition, by spreading the cost of automobile maintenance over the term of the loan, it is less of a shock to the owner's budget and their vehicles benefit from increased safety and dependability.

DriverPlus covers prepaid maintenance services for your customers, while promoting the sale of other important recommended maintenance. The automotive service is always performed at your dealership, supporting brand recognition and customer allegiance as the trade value of their vehicle is enhanced.

There is no deductible with DriverPlus, and with two plans available, all new and used vehicles shown in the rate book are eligible with no age or mileage restrictions. Services include changing of engine oil, engine oil filter, lubrication, inspection services, and tire rotation.

A quick, yet detailed business analysis of your operation will demonstrate how this important program will impact your bottom line. Give your customers and your service department the convenience and value of DriverPlus.

Participation options
For those dealers interested in leveraging their financial services operations, participation can provide an additional stream of income - whatever your appetite for risk demands. By combining deep regulatory expertise and effective program management, the various participation options available through Resource Automotive are vital to many dealers' wealth-building strategies.

Through extended warranties, comprehensive service plans, and credit protection programs, Resource Autmotive can provide additional profit opportunities within your organization.

• Retrospective (retro) programs enable the opportunity for additional profit with little or no additional risk
• Reinsurance programs offer high potential return through investment structure alternatives
• Self-insurance provides dealers desiring more control, immediate cash flow and the ability to manage the claims process
• Direct programs deliver a simple up-front commission

ResourceDRS
Your management team needs accurate and easily accessible information to assure customer loyalty and enhanced ROI. ResourceDRS, our electronic suite, provides dynamic support of your variable and fixed operations. With our proprietary data extraction process, we mine your DMS automatically, negating the need for manual data manipulation. With a streamlined portal access and an intuitive interface, you have 24/7 support for your sales, F&I and automotive service departments.

ResourceDRS supplies real time production and financial data with speed and precision, making it unmatched in the industry. The tracking portal generates customized reports, allowing improved oversight of your operations and revenue. In addition, eMenu design and deployment is provided, along with F&I tracking with daily operating reports.

ResourceDRS provides immediate access to customer and policy information, claim status, instantaneous cancellation quotations and other relevant service data, as well as the ability to submit requests for maintenance program reimbursements directly through the service portal.
ResourceDRS can be tailored to supply Web-based compliance training to reinforce regulatory knowledge and alleviate compliance exposure. On-line exams are available, and a report of peer group scoring is generated.

If data access is a key organization driver at your company, ResourceDRS is the vehicle of choice.

• eMenu - Construct, maintain and update an eMenu to suit your business
• Service - Enjoy instant access to policy information and claim status
• F&I Tracking - Get immediate analysis of your F&I operation. We provide daily operating reports, lender analyses and cash down payment statistics
• Administration - ResourceDRS allows customization of its functionalities
• ResourceVIP - You're only a click away from ResourceVIP, bringing the power of precision to your new and used vehicle departments